Terms and Conditions

Last Updated: September 2026

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

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1. Personal Information We Collect

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When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including:

• Identity Data: Name, billing address, and shipping address.

• Payment Data: Payment information (including credit card numbers, which are securely processed directly by our payment gateway and not stored on our local servers).

• Contact Data: Email address and phone number.

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2. How Do We Use Your Personal Information?

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We use the order information that we collect generally to fulfill any orders placed through the website. This includes:

• Processing your payment information.

• Arranging for shipping and providing you with invoices and/or order confirmations.

• Communicating with you regarding your order.

• Screening our orders for potential risk or fraud.

• Providing you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.

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3. Sharing Your Personal Information

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We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• Wix: Our store is hosted on the Wix.com platform. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications on secure servers behind a firewall.

• Shipping Carriers: We share your name and shipping address with our shipping carriers (such as USPS or UPS) to deliver your purchases from our location in Surprise, Arizona.

• Legal Obligations: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

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4. Data Retention

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When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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5. Changes

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We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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6. Contact Us

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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at desertoasislavender@gmail.com or by mail using the details provided below:

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Desert Oasis Lavender
Surprise, AZ, 85388, United States